Terms of service

Last Updated: October 10, 2026

OVERVIEW

This website is operated by Lorvika. Throughout the site, the terms “we,” “us,” and “our” refer to Lorvika. Lorvika provides this website, including all information, tools, and services available from this site, subject to your acceptance of the terms, conditions, policies, and notices stated here.

By visiting our website or purchasing products from us, you agree to be bound by these Terms of Service and any additional policies referenced on our website. These Terms apply to all users of the website, including browsers, customers, and other visitors.

Please read these Terms carefully before using our website. If you do not agree to these Terms, please do not use our website or services.

Our online store is powered by SHOPLINE, which provides the e-commerce platform that enables us to offer our products and services.

SECTION 1 — ONLINE STORE TERMS

By using this website, you confirm that you meet the minimum age requirements applicable in your jurisdiction or have the required consent from a parent or legal guardian.

You may not use our products or services for any unlawful or unauthorized purpose, or violate any applicable laws when using our website.

You must not transmit viruses, malicious code, or any other material intended to interfere with the operation or security of our website.

SECTION 2 — GENERAL CONDITIONS

We reserve the right to refuse service or cancel orders where permitted by applicable law, including when necessary to prevent fraud, unauthorized transactions, or violations of these Terms.

You understand that information you submit through our website may be transmitted across networks. Payment information is handled by the relevant payment processors and according to their security procedures.

You may not reproduce, duplicate, copy, resell, or commercially exploit any part of our website or services without our prior written permission, except as permitted by law.

SECTION 3 — WEBSITE INFORMATION

We aim to keep the information on our website accurate and up to date. However, occasional errors or omissions may occur.

Product descriptions, availability, prices, promotions, and other website information may be updated when necessary. We will handle material errors and order-related issues in accordance with applicable law and our published policies.

SECTION 4 — PRICES AND SERVICES

Product prices and availability are displayed on the relevant product pages and at checkout.

Prices, promotions, and product availability may change. Any applicable shipping charges, taxes, and other fees will be disclosed as required before an order is completed.

We reserve the right to modify or discontinue website features or services, subject to applicable legal obligations and any rights arising from existing orders.

SECTION 5 — PRODUCTS AND SERVICES

We make reasonable efforts to display product images, colors, specifications, and descriptions accurately. Actual appearance may vary depending on device displays and other factors.

Please review product descriptions, specifications, sizes, and other relevant details before placing an order.

Product availability and quantities may be limited. We reserve the right to discontinue products or restrict sales where permitted by applicable law.

If a product is unavailable, incorrectly described, or affected by a pricing or listing error, we will address the situation in accordance with applicable law and our order policies.

SECTION 6 — ORDERS AND BILLING INFORMATION

When placing an order, you agree to provide accurate, complete, and current billing, shipping, and contact information.

Please review your order details carefully before completing checkout.

An order confirmation acknowledges that we have received your order. Order acceptance and fulfillment remain subject to the applicable checkout terms and any confirmation provided by us.

If we need to cancel or modify an order, we will make reasonable efforts to contact you using the information provided with your order and arrange any applicable refund in accordance with our policies and applicable law.

For information about returns, refunds, or exchanges, please refer to our Return & Refund Policy.

SECTION 7 — THIRD-PARTY TOOLS

Our website may provide access to tools or services operated by third parties.

These tools may be subject to the third party's own terms and privacy practices. Please review those terms before using the relevant services.

We are responsible for our own obligations under applicable law and do not exclude liability that cannot legally be excluded.

SECTION 8 — THIRD-PARTY LINKS

Our website may contain links to third-party websites or services.

We do not control all third-party websites and are not responsible for their independent content, policies, or practices. Visiting third-party websites is at your own discretion.

Questions about products or services purchased directly from third parties should generally be directed to the relevant provider.

SECTION 9 — CUSTOMER FEEDBACK

If you submit reviews, suggestions, feedback, or other content to us, you confirm that you have the right to submit that content and that it does not violate applicable laws or the rights of others.

Where permitted by law, you grant us a non-exclusive right to use, reproduce, and display submitted feedback for purposes related to our business, website, and products.

We may remove content that is unlawful, misleading, abusive, or otherwise violates these Terms or applicable law.

SECTION 10 — PERSONAL INFORMATION

Your submission of personal information through our website is governed by our Privacy Policy.

Please review our Privacy Policy for information about how we collect, use, disclose, and protect personal information.

Privacy Policy: Please use the Privacy Policy link available on our website.

SECTION 11 — ERRORS AND OMISSIONS

Occasionally, information on our website may contain typographical errors or inaccuracies relating to product descriptions, prices, promotions, shipping charges, delivery estimates, or availability.

We reserve the right to correct errors and update information where appropriate and permitted by law.

If an error affects an order you have placed, we will handle the issue in accordance with applicable law and communicate with you where appropriate.

SECTION 12 — PROHIBITED USES

You may not use our website or its content:

• For any unlawful purpose.

• To violate applicable laws or regulations.

• To infringe intellectual property or other legal rights.

• To submit false or misleading information.

• To transmit malware or interfere with website security.

• To collect personal information unlawfully.

• To engage in fraud, phishing, spam, or other abusive activities.

• To interfere with the operation or security of our website.

We may restrict access or take other appropriate action when necessary to protect our website, customers, and business, subject to applicable law.

SECTION 13 — DISCLAIMER AND LIMITATION OF LIABILITY

We strive to provide a reliable website and accurate product information but cannot guarantee that the website will always be uninterrupted or error-free.

To the extent permitted by applicable law, our website and services are provided subject to the terms stated here.

Nothing in these Terms excludes or limits any consumer rights, warranties, or liabilities that cannot legally be excluded or limited.

Any limitation of liability under these Terms applies only to the extent permitted by applicable law.

SECTION 14 — INDEMNIFICATION

To the extent permitted by applicable law, you agree to be responsible for losses or claims arising from your unlawful use of our website or your material violation of these Terms, where such responsibility is legally applicable.

Nothing in this section limits any rights or protections that cannot legally be waived.

SECTION 15 — SEVERABILITY

If any provision of these Terms is found to be unlawful or unenforceable, the remaining provisions will continue in effect to the extent permitted by applicable law.

SECTION 16 — TERMINATION

We may suspend or restrict access to our website where reasonably necessary for security, fraud prevention, legal compliance, or a material violation of these Terms.

Termination will not affect rights or obligations that have already arisen, including obligations relating to completed purchases, refunds, and applicable consumer protections.

SECTION 17 — ENTIRE AGREEMENT

These Terms, together with the policies referenced on our website, govern your use of our website and services, subject to applicable law.

If any provision conflicts with a mandatory legal requirement, that legal requirement will apply to the extent of the conflict.

SECTION 18 — GOVERNING LAW

These Terms are governed by the laws applicable to the actual business operator and the relevant transactions, subject to mandatory consumer protection laws and any applicable jurisdictional requirements.

SECTION 19 — CHANGES TO THESE TERMS

We may update these Terms from time to time by publishing a revised version on our website.

The revised version will include an updated “Last Updated” date where appropriate. Changes will apply subject to applicable law and will not remove rights that have already accrued.

SECTION 20 — CONTACT INFORMATION

If you have questions about these Terms of Service, please contact us using the information below.

Store Name: Lorvika

Legal Business Name: Guangzhou Guimi E-commerce Co., Ltd.

Email: contact@mail.lorvika.com

Phone: +86 132 9732 6746

Business Address:
Guangzhou Guimi E-commerce Co., Ltd.
Room 202–J17, 2nd Floor
No. 259 Huangpu Avenue Middle
Tianhe District, Guangzhou
Guangdong, China

This is our business address and is not necessarily a return address. Please contact customer service for return instructions before sending any items.

For shipping, returns, refunds, or other order-related questions, please refer to the applicable policies published on our website.

Thank you for shopping with Lorvika.